With the office based in Buckinghamshire, we cover the south East, but are willing to travel extensively in certain cases.

We are a group of fully qualified professionals with experience in both training and the subjects in which we deal. 

Who are our customers?

• Anyone (or organisation) to whom Health & Safety provisions apply, especially those who deal with the public on a day to day basis.

• Anyone that wants to improve their interpersonal skills in relation to Interviews, Communication, Presentations, Coaching or Assertiveness.

• Anyone (or organisation) that requires training in conflict management or handling difficult people/situations.

We have trained many different groups, from private individuals, companies, local authority employees, such as Social Workers, Health  Workers, Housing workers, Police Officers, Fire Fighters, and council workers to both paid and unpaid volunteers in the public sector, such as Church workers, and workers in organisations linked to providing charitable services or essential social functions within the community.

MEET THE TEAM

Our Founding Training Consultant is a retired Police Officer and committed Christian. Tim Cox served twenty-one years with the Metropolitan Police.  As a trained Public Order Supervisor, he was attached to the Divisional Support Unit, so saw a turbulent few months in West London at the time Mrs Ghandi was assassinated. He was selected to work at Hendon Police Training Establishment as a Recruit Trainer from 1986 —1990. Whilst at Hendon he acquired his City and Guilds Further Education Certificate and the Metropolitan Police Trainer’s Certificate (Equivalent to The National Police Trainer’s Certificate.) In 1990 he returned to Heathrow Airport, and after five years of police work, including on the Armed Counter-terrorist Unit, he was responsible for supervising the Airport Police Training Unit, becoming a key member of the National Airport Police Trainers Association. In 1997, he transferred to the Thames Valley Police, where he worked for the next nine years in Chiltern Vale and South Bucks until his retirement on an Inspector’s Pension after completing thirty years service. In the meantime he attended the London Bible College and obtained a diploma in Theological studies. Since leaving the police he has acquired his NEBOSH Level Three Certificate of Occupational Health & Safety. Prior to seeting up this consultancy, he worked with Salvus Consulting, for whom he trained Dagenham & Barking Borough Council Workers, including the Social  Services, and Warwickshire Fire Service, all in the management of Aggression & Violence, under Health & Safety requirements.	Sean O'Flanagan is another retired Metropolitan Police officer, and, like Tim, is a dedicated family man and committed Christian. Married to Hilary, who has also served in the Police, Sean saw his thirty years out with the same force, since his teens as a cadet up to 2006. He saw diverse postings, the most crucial being the Anti-Terrorist Branch at New Scotland Yard, where, with other trainers, he was responsible for delivering training to officers up to and including senior Commanders in the management of Terrorist incidents as well as the prevention, contingency planning and intelligence gathering  to better protect the officers and public alike. He also saw time at the Force Public Order Training Unit at Houslow.  Here he delivered training to all officers in the handling of public order situations, including the deployment and management of shield serials and how to use the shields in diverse situations, e.g. firebombs, house entries, room entries, and close quarter street clearance.  He also trained officers in the use of batons and protective equipment. Since leaving the police, he has also acquired his NEBOSH Certificate and his Fire Safety Certificate, so is qualified under Health & Safety Regulations. He worked with Tim training Warwickshire Fire Service to manage Aggression & Violence for Salvus Consulting.	Colin McEwen  is, like Tim and Sean, a dedicated family man with four children.  He qualified as teacher of Business Education before qualifying as a Solicitor with a diverse range of Legal experience including Criminal, Family, Employment, Personal Injury and defence work in Health & Safety. He has been involved in the training of Educational Welfare Officers and assisted businesses set-up; assisting in the Legalistic and Managerial aspects of the business. He was also an 'Equality & Diversity Officer' in the Territorial Army and has carried out Legal and Business Training to numerous students from secondary to further educational colleges.

What exactly do we offer?

T.C. TRAINING seeks to redress the balance by offering a comprehensive range of courses designed

 to bring out the best in everyone.

 We specialise in training the workers (both paid and volunteers) of Churches

 and other faith-based organisations.  

 Courses available. 

 

(Click the underlined enhanced topics to go straight to the specific page for that subject.)

  

• Dealing with Violence and Aggression in the Workplace  

• Conflict Management

• Communication Skills Training

• NLP Training

• Confidence & Assertiveness Training

• Presentation Skills Workshop

• Training & Coaching Workshop

• Change Management

• Dealing with bullying and harassment at Workt 

• Time Management, Delegation & Objective Setting

• Decision Making and Problem Solving

• Interviewing & Selection Techniques

•   Terrorist/Bomb Threat - Health & Safety Training

•   Team Dynamics

• Leading the Team

• Motivating the Team

• The Team-working process

• Planning and Controlling Work) 

• Health & Safety Assessor's Course (one day)

All training is geared towards individual interpersonal skills.

 

For all training courses not specified, please contact us and we

 can discuss how best to design a package to suit your needs.

 

Why TACTICAL COMMUNICATIONS?

In a changing world, attitudes and values, the competition, market forces, customers, the public and workforce are continually changing. As technology improves, the old skills of being able to effectively communicate with people on a face-to-face basis seem to be lost in a language of mobile texts and Emails.

•  Has your training included specific people-management skills necessary to deal with those situations where aggressive or violent behaviour can arise? 

• Is the work you undertake, (either paid or unpaid) likely to bring you into situations that are potentially violent? 

• How competent are you at managing conflict within your organisation?  

• Are you responsible for employees, volunteers and members of the public, and are you aware of your responsibilities in law in relation to Health & Safety?

• Has your organisation complied with all the current statutory requirements under Health & Safety Reguclations?

• Do you need training, or assistance in creating a H&S policy and assessment(s)

• How effective a listener are you? 

• How are your interview skills?  

• How will you get the most from an interview, as either the interviewer or the interviewee? 

• Do you wish you were more assertive? 

• Could you do with a course in coaching or presentation skills?

By utilising years of training experience in the Police and industry, we are qualified to assist you and your organisation to optimise your personnel and their skills base. Our training programmes can be tailored to your requirements, with specific aims and objectives written to meet your specific training needs. No two organisations are the same, so a training analysis may be undertaken to ascertain exactly what those needs may be.

Our Health and Safety services are fully backed by NEBOSH qualifications, so, whether it is assistance in conducting General Assessments, Fire Risk Assessments, writing policies or conducting a full H&S Inspection, we're only too happy to offer our help.

 

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In addition: -

 

Health & Safety Assessments and Inspections.

 

(INCLUDING FIRE RISK INSPECTIONS)

 

In line with current H&S Regulations and requirements.

Our NEBOSH qualified consultants will conduct H&S Inspections and submit reports, advise regarding

H&S Assessments and  H&S Policies.

PLEASE ASK ABOUT OUR Health & Safety ASSESSOR'S COURSE

 

Click here to go to the H&S Page > [OUCH]

 

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How Much do the Courses/Workshops and other services cost?

Good question.

Our rates are competative and realistic, without being prohibitive. All our costs are based on an hourly rate. Each Course/Workshop

will be designed specifically for your organisation, so the cost will be dependant upon the preparation time (including training analysis,

if required), delivery time, travel costs (Any venue further away than 50 miles from our office, MAY invoke some claim.)

PLEASE NOTE, we will strive to keep costs to a minimum.

 

What do you get?

COURSES

• Individually designed Training package with objectives set to meet your organisation's needs.

• A Qualified Facilitator/Trainer delivering your package to however many delegates you require trained. (please note that large numbers may require two or more facilitators)

• A specifc workbook on the relevant topic for each delegate to retain.

• A feedback system so that the management will be informed as to the levels and skills attained by their delegates, with recommendations for further training if required. This feedback is also for our benefit, so as the courses may be redesigned or restructured to be more effective.

• Each delegate will receive a certificate to show they attended a course/workshop in the given subject.

 INSPECTIONS/ASSESSMENTS

• A comprehensive Inspection/Assessment by a qualified inspector.
• A comprehensive Report, highlighting any breaches in the regulations or statutory instruments.
• If an assessment is required, then full assessment will be conducted of each core function of the organisation, as well as all the facilities, such as buildings and equipment.

However, for faith-based, charitable organisations, for whom financial outlay is often a challenge,

so we offer a considerable discount. (Evidence of Charitable status required.)

If you believe one of our courses may be suitable for your organisation, then please contact us and we will be delighted     

to talk through all options. 

For a quote, please click on the screen to contact us. 

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Corporate and Team Building activities.

We run a water-sports school at Little Marlow, Bucks.

Learn to water ski, knee board or wake board at an ideal location with fully equipped clubhouse.

Click the waterskier to go straight there: -

 

IF YOU WANT TO CONTACT US,

EITHER GO TO THE CONTACT US PAGE (in the menu),

OR CLICK THE COMPUTER SCREEN BELOW: -